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ShoreGroup Awarded Patent for High-Availability Systems Management Technology
Tuesday, November 27, 2007
ShoreGroup's fourth CaseSentry® Systems Management patent addresses management reliability & performance for large-scale enterprise networks.
New York, NY -- ShoreGroup, Inc., a leading converged network solutions and management provider, is pleased to announce that the United States Patent and Trademark Office granted the company its fourth in a series of allowed patents for systems management technology. US Patent No. 7,296,194 was issued on November 13, 2007 and is entitled "Method and Apparatus for Maintaining the Status of Objects in Computer Networks Using Virtual State Machines."
CaseSentry's patented architecture provides a powerful foundation from which a variety of systems and application management capabilities are performed, including monitoring, diagnosing and documenting problems that impact systems and processes within a complex network environment. The capabilities reside on a single platform that contains the fully integrated service management and systems management capabilities that organizations need to effectively manage and support their vital networked systems and applications, converged communications, contact centers and complex end-to-end business process transactions. The CaseSentry Systems Management solution is available as part of a comprehensive, cost effective management service solution that includes complete systems management consultation, implementation, maintenance and change administration.
This new patent extends ShoreGroup's CaseSentry Systems Management patent portfolio to include management of large-scale enterprise environments using virtual state machines that run from persistent storage to increase their availability and performance. CaseSentry's state machines contain agent-less system and application-specific management instruction logic to quickly detect and validate events that are impacting critical business processes. The machines engage and delegate tasks to other system modules and processes in an extremely resource-efficient manner to enable CaseSentry's wide scalability. These state machines are optimized to accommodate the growing volumes of management data formats within the enterprise, and they can be created and modified quickly in response to new business requirements. The patent was co-developed by David M. Lovy, ShoreGroup's Chief Engineer, Brant M. Fagan, Manager of Software Development and Robert J. Bojanek, Executive Vice President.
"We are very pleased that ShoreGroup has been granted this new patent from the US Patent and Trademark Office," said Brant Fagan. "The management processes under this patent have been produced to provide the mission-critical availability and performance that is required for managing enterprise, heterogeneous networks. These processes run in parallel to the extent necessary to effectively manage any size network. The dynamic nature of this approach is evidenced by our simultaneously deploying this same technology to optimize the management of complex processes within CaseSentry's change management applications, enabling organizations to maintain control of their vital IT, telecom, and contact center assets through automated policy compliance."
About ShoreGroup, Inc.
ShoreGroup is a converged systems and network solutions provider, delivering a complete portfolio of industry-leading management applications, maintenance solutions, professional services and products that drive the success of more than 400 national and global clients. ShoreGroup develops innovative systems and service management applications on its dynamic CaseSentry® Operational Services Automation (OSA) platform, eliminating the pitfalls of traditional management systems to enable IT, telecom and contact center support organizations to easily and effectively manage availability, performance and service delivery within complex networked environments. The company's ShorePatrol™ 'Day 2' Operational Support Service expands upon CaseSentry's management to deliver the high-quality converged systems maintenance and support services that organizations rely upon to ensure the availability of their vital business processes.
ShoreGroup's professional services provide leading consultation, design and implementation solutions for high-availability converged networks. The company's expertise in LAN/WAN, unified communications including IP Telephony/VoIP and IP contact center, wireless and security produces manageable solutions that optimize business processes, communications, employee productivity and accessibility to enable organizations to derive the maximum business value from their information technology investment. As a Cisco Gold Certified Partner, with advanced specializations, ShoreGroup's service portfolio is backed by solid industry credentials.
ShoreGroup is a trademark, and CaseSentry is a registered trademark of ShoreGroup, Inc. All other marks are property of their respective owners.
ShoreGroup, Inc. (http://www.shoregroup.com)
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