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GyrusLogic Awarded Patent for Self Service Conversational Dialogue System and Application Development Methodology
Thursday, November 29, 2007
Phoenix, AZ -- GyrusLogic, Inc., developer of automated conversational dialogue and natural language self-service solutions, today announced that it has added a new patent to its portfolio. Specifically, U.S. Patent No. (7,302,383) was issued by the U.S. Patent and Trademark Office, covering "Conversational Dialogue and Natural Language Understanding System and Conversational Dialogue Application Development Methodology."
This patent is one in a series of patents of GyrusLogic's interactive conversational dialogue system and development methodology. The system mimics self-service agents and answers any human question with computer interaction via conversational dialogue and Natural Language Understanding artificial intelligence managing input from different media types, including speech recognition. The methodology describes how conversational dialogue applications are designed and developed. This patent is significant step in protecting both GyrusLogic's intellectual property on the invented technology and application development methodology related to conversational dialogue applications.
"We continue to make significant progress developing applications, working with customers and partners and start to build a strong patent portfolio to protect our intellectual property," said Luis Valles, chairman of GyrusLogic. "These efforts will play an increasingly important role as consumers expect companies to deliver a service that can answer questions the way they are asked, without having to go through any computer directed menu. Companies or system integrators in the self-service market will increasingly respond to those expectations and will deploy more advanced natural language or conversational dialogue solutions."
About GyrusLogic, Inc.
GyrusLogic, Inc. is a unique software development company providing leading conversational dialogue and natural language technology for human to system self-service applications; applying consistent automated questions and answers for different media types like voice, web, chat, e-mail, SMS, etc. The Platica™ interactive solution employs revolutionary, patented technology that allows people to ask questions and/or place orders or requests in their own language, allowing the system, in turn, to return the appropriate answer and/or follow-up question. The company is headquartered in Phoenix, Arizona. For more information, please visit http://www.GyrusLogic.com.
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