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Axeda Corporation Awarded European Patents for Innovations That Drive Remote Service Scalability & Security

Monday, February 04, 2008

Foxboro, MA -- Axeda Corporation, the secure remote service and support company today announced it has been granted two key patents by the European Patent Office. The patents protect critical technical innovations that provide enterprise-level scalability and end-to-end security in Axeda ServiceLink, the company's award-winning remote service software solution.

"With a global customer base that includes many of Europe's leading manufacturers, we have made and will continue to make investments in intellectual property protection for innovations in our product. These two patents are focused on capabilities that make high volume deployments easier for our customers," said Dale Calder, president and CEO, Axeda.

Providing organizations with the ability to easily grow in capacity as their needs expand is critical to success of remote service initiatives. EU Patent #1350367: "Device Registration Mechanism" protects key technology that saves manufacturers time and money when deploying their remote service solutions by enabling devices to connect automatically without any human intervention. Without this registration feature, devices require manual set-up which slows deployment, and leaves room for configuration errors. The Device Registration patent is part of Axeda's Rapid-Deploy technology, which also includes Axeda's patented Gateway Configuration capability and the extensible Deployment Utility.

Proven security is also vital to speeding remote service adoption and deployment. EU Patent #1305712: "Reporting the State of an Apparatus to a Remote Computer" -- protects a key element of Axeda's Firewall-Friendly method of communication over the Internet. The patent protects one of Axeda's inventions relating to enabling remote "devices" (machines, appliances, instruments, and computers) to securely communicate their health and status to enterprise computer systems. This technology provides Axeda customers with a secure method of connecting to the Internet that does not require any changes to IT security policies.

Axeda's latest patents represent a total of nine granted by the U.S. Patent and Trademark Office and the European Patent Office. The company has other patents pending, both domestically and internationally, that cover various aspects of remote service technology.

For additional information, please visit:

About Axeda

Axeda Corporation delivers secure remote service and support capabilities to some of the world's leading manufacturing companies and large enterprises. The award-winning Axeda ServiceLink solution helps companies, including Abbott Laboratories, Diebold and EMC, proactively service and support products to drive optimal uptime at the lowest possible cost, while enabling enterprises to effectively secure, control and track all remote access to critical data centers. In 2006, Axeda became the first and only remote service application provider to receive the prestigious VeriSign Security Certification. Axeda Corporation is a privately held company headquartered in Foxboro, Mass. and can be reached at

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