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CTI Group Granted Patent Approval for SmartRecord IP

Thursday, July 16, 2009

Operator Oriented VoIP Call Recording

Indianapolis, IN -- CTI Group (Holdings), Inc. (OTCBB: CTIG), an international provider of electronic invoice processing and management (EIM), enterprise communications management software and services solutions, and carrier class VoIP management applications, announces today the grant of a new patent: "Process for Scalable Conversation Recording."

CTI Group acknowledged the complexity of recording calls in operating networks and with this patent, allows operators to record calls on complex VoIP service provider networks where traffic mirroring and packet sniffing solutions cannot work. CTI Group's call recording technology has been leveraged in integrations with BroadSoft, MetaSwitch, and Natural Convergence, Inc. This integration allows service providers to easily incorporate call recording into their service offerings since the recording feature is already integrated at the switch level.

"With this patent, CTI Group owns the technology for providing call recording on operator oriented VoIP networks. This patent proves that we are able to offer a service that is unique in our market. Our ability to incorporate the recording function into the network itself, sets SmartRecord IP apart from competitive VoIP call recording solutions. Because SmartRecord IP operates 'in the cloud,' we are able to reduce operating costs by 75% while still providing carrier class security." - Sid Rao, Chief Technology Officer, CTI Group, Inc.

About CTI Group

CTI Group (Holdings), Inc. is an international provider of electronic invoice processing and management, enterprise communications management software and services solutions, and carrier class voice over internet protocol (VoIP) management applications. CTI Group's SmartBill®, SmartRecord® and Proteus® product suites offer a full array of solutions for traffic analysis, post-billing call analysis, customer care and call recording. CTI Group's products are used by some of the top service providers in North America and the United Kingdom, and play a trusted role in managing telephony costs at major corporations internationally. Headquartered in Indianapolis, CTI Group maintains overseas offices in London and Blackburn, UK. For more information, please visit CTI Group's website at

Safe Harbor Statement

This release may contain "forward-looking" statements. Examples of forward-looking statements include, but are not limited to: (a) projections of revenue, capital expenditures, growth, prospects, dividends, capital structure and other financial matters; (b) statements of plans and objectives of CTI Group or its management or Board of Directors; (c) statements of future economic performance; (d) statements of assumptions underlying other statements and statements about CTI Group and its business relating to the future; and (e) any statements using the words "could," "should," "anticipate," "expect," "may," "believe," "intend," "will" or similar expressions. CTI Group's ability to predict projected results or the effect of events on CTI Group's operating results is inherently uncertain. Forward-looking statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those discussed in this document. In addition to information provided elsewhere in this document, shareholders should consider the following: the risk that CTI Group will not be able to attract and retain customers to purchase its products, the risk that CTI Group will not be able to commercialize and market products; the risk of results in research and development; the risk of technological advances by third parties; the risk of competition; the history of operating losses; the dependence upon key personnel and general economic and business conditions. Readers are referred to documents filed by CTI Group with the U.S. Securities and Exchange Commission, including the Form 10-KSB for its most recent fiscal year ended December 31, 2008.

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