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Netcordia Awarded VoIP Network Analysis Patent

Monday, December 21, 2009

NetMRI’s Unique Call Path Diagnosis Quickly Identifies Root Cause of Network Performance Issues

Annapolis, MD -- Netcordia, the premier independent provider of network management software, has been awarded a patent for its techniques of finding and diagnosing problems in voice-over-IP (VoIP) networks. As one of many unique network topology discovery and analysis capabilities in Netcordia’s NetMRI software, this capability allows network managers to quickly identify the root cause of VoIP network performance degradation and speed resolution.

VoIP networks are indisputably the most cost-effective, feature-rich means of voice communication. However, routine troubleshooting can be challenging and time-consuming. One latent issue can trigger a dangerous domino effect across the entire network.

Netcordia’s NetMRI 4 tackles VoIP network problems head-on, by mapping any call path between the source and destination devices – and evaluating related call issues. Using unique topology discovery and analysis, NetMRI serves up accurate, actionable network insight that prevents the need for arduous detective work, freeing up network managers’ time for truly strategic initiatives.

NetMRI eliminates the fear of "What’s lurking? Where are the errors I haven’t caught yet?"

NetMRI overlays its VoIP network troubleshooting with three key status indicators along the call path to identify:

  • where any recent, related network changes occurred
  • potential mis-configurations in the VoIP network
  • policy compliance violations

With detailed drill-down analysis, these indicators present VoIP operators with easy-to-read diagnostic charts that raise red flags, and pinpoint the root cause of a network outage.

"VoIP communications deliver outstanding value to organizations, but cause network complexity to skyrocket," said Don Pyle, CEO of Netcordia. "NetMRI is the network managers’ essential toolkit to ensure calls go through, and VoIP troubleshooting doesn’t eat up their day."

Netcordia provides the network change and configuration management solution of choice for thousands of enterprise and mid-size networks in higher education, finance and banking, healthcare, manufacturing and government.

For reference, full details of Netcordia’s VoIP network path diagnosis method (patent #7,616,579) are available at the U.S. Patent and Trademark Office at

About Netcordia

Netcordia is a leading provider of network administration software to the world's most complex and mission-critical networks. Its award-winning NetMRI network change and configuration management (NCCM) link to solution continuously audits multi-vendor infrastructures, identifies anomalies early and speeds resolution. Netcordia helps leading healthcare, managed service providers, financial services, academic, and government organizations stretch IT budgets, improve overall performance, meet corporate policy and comply with stringent federal regulations. Founded in 2000, Netcordia is headquartered in Annapolis, Maryland, and ranks on the Red Herring 100, the Inc. 500 and the Deloitte Fast 500 lists. For more information, visit

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